1. Our commitment
LURA (operated by LEVEL 8 Ltd.) is committed to making luralab.eu accessible to everyone, including people with disabilities. We work in line with Directive (EU) 2019/882 (the European Accessibility Act) and the WCAG 2.2, level AA standard.
2. Conformance status
The site is in partial conformance with WCAG 2.2 level AA. Most of the content meets the criteria, but some elements may not fully cover them yet. We are continuously working on improvements.
3. Measures we've taken
To make the site more accessible, we have applied the following measures:
- Semantic HTML for a clear content structure.
- Full keyboard navigation.
- Visible focus indicators.
- Text-to-background contrast of at least 4.5:1.
- Alternative (alt) text on images.
- Support for reduced motion.
- Clear labels on form fields.
4. Known limitations
Parts of the site that rely on third parties (the Stripe checkout, embedded maps or scripts) may not yet fully cover level AA. If you come across such an element, contact us — we'll find an accessible alternative for you.
5. Assessment method
We assess accessibility through self-evaluation — a combination of automated tools (such as axe) and manual checks with a keyboard and a screen reader.
6. Feedback
If you encounter an accessibility barrier on the site, email us at
support@luralab.eu or call +359 895 552 550. Describe the problem and the page where you found it. We reply within 14 days.
7. Enforcement procedure
If you are not satisfied with our response, you can file a report with the
Bulgarian Commission for Consumer Protection (CPC): Sofia,
https://kzp.bg — the authority responsible for enforcing accessibility requirements.
Company details
„ЛЕВЕЛ 8" ЕООД
гр. Варна, 9000, р-н Младост, ж.к. Възраждане, бл. 28, вх. 1, ет. 5, ап. 10
Company ID: 208697165
Email: support@luralab.eu